Contact us through Email.
hinfo[ ]platz-ltd.co.jp (insert @ in the bracket)
If the product is not moving, it is often that the power cord is unplugged. Please make sure to check this before contacting us.
Please find the instruction manual that accompanies each product.
If you have lost the manual, please check the name of your product on our website and contact us.
After expiration period of warranty, the pricing below will apply.
The product shipment will take place after we confirm your payment. Please call us after paying the designated amount into one of the bank accounts below.
|Bank||Bank Code||Branch Name||Branch No.||Type||Account No.|
|The Bank of Tokyo-Mitsubishi UFJ||0005||Fukuoka Branch||652||General||1930534|
|The Bank of Fukuoka||0177||Tenjincho Branch||211||General||2276217|